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FAQ
Frequently asked questions
General
How long does delivery take?
Delivery normally takes around 2-3 days after dispatch
What payment methods do you accept?
We accept most major credit and debit cards
Do you offer international shipping?
Please contact us via email to enquire about international shipping
What is your return/exchange policy?
Returns are possible if there is damage to the bag. Exchange will not be possible to due to the bags being handmade one piece at a time.
Can I track my order?
Tracking details should be sent to your email once the bag has been dispatched.
Do you offer customisation options?
Specific customisation is available on certain clutch bags. Please get in contact via email or instagram to discuss customised clutch bags.
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