Question 1

How long does delivery take?

Accepted Answer

Delivery normally takes around 2-3 days after dispatch

Question 2

What payment methods do you accept?

Accepted Answer

We accept most major credit and debit cards

Question 3

Do you offer international shipping?

Accepted Answer

Please contact us via email to enquire about international shipping

Question 4

What is your return/exchange policy?

Accepted Answer

Returns are possible if there is damage to the bag. Exchange will not be possible to due to the bags being handmade one piece at a time.

Question 5

Can I track my order?

Accepted Answer

Tracking details should be sent to your email once the bag has been dispatched.

Question 6

Do you offer customisation options?

Accepted Answer

Specific customisation is available on certain clutch bags. Please get in contact via email or instagram to discuss customised clutch bags.

FAQ

Frequently asked questions